Yes. All of of the "Smart Routing" apps such as SmartTruckRoute, SmartRVRoute, and SmartBusRoute allow you to route free of charge for the first 2 days.
Support is available via email: android@smarttruckroute.com, please include your phone number when you send an email in the event that one of our customer service representatives needs to contact you via telephone.
To reach our technical support line please call 724-901-1115
You can also reach us via text messaging 724-901-1115 for Android and for iPhone text to 786-445-0822.

tap here to see the latest pricing plans for the best Android in-cloud navigation app for truck drivers. You can easily place the order using your credit or debit card for the desired subscription. Any credit or debit card can be used and no passwords or accounts are required. The plans work out to a few cents per day.

Download & view the user guide here Android SmartTruckRoute User Guide.

Switch Route settings from Quickest to Shortest or Prefer Freeways. Check if you have minimized tolls. The "Minimize Tolls" option might increase your route length substantially.
The Quickest Route setting (Most commonly used) will optimize the best route considering speed, regardless of mileage or distance. The Shortest Route setting will choose the route with the shortest distance, regardless of speed, and may result in more turns. Prefer Freeways will create a route that minimizes State Highways, and favors Interstates which will result in longer routes for shorter distances. You can also use our features of Avoid Point and Via (multiple stops) Points. Press the map for 1 to 2 seconds on the point you wish to avoid (or add), follow the on screen prompts.

No, updates are free for both maps and program.

You can view maps and investigate the menus free of charge. This application is not advertisement supported (so no annoying ads on the screen when you are driving). We are based in the U.S. and have a substantial staff of some of the best programmers in Cambridge and Boston areas. Once you pay the subscription fee, there are no additional fees to route or use the app.

Yes, you may use a bluetooth headset for phone calls, however for music and for SmartTruckRoute navigation audio you need a headset that supports A2DP (Advanced Audio Distribution Profile).

Yes, any 3.5mm portable stereo audio out speaker can be used.

Yes. We recommend Windows NOX Player.
1. Install NOX Player from https://www.Bignox.com and watch the first 1.5 minutes of their tutorial https://www.youtube.com/watch?v=RQnDwGmOC50
2.While in the Player under "Search for games&app..." type in "Speech Services by Google" and press Install
3. Press the back arrow and under "Search for games&app..." type in SmartTruckRoute 2
SmartTruckRoute Ver 2 is now ready to be used. You will automatically receive 48 hours as a free trial. You can purchase a plan at https://www.SmartTruckRoute.com/buy
Feel free to contact us any time, call or text 724-901-1115.

Yes. SmartTruckRoute offers several methods of obtaining technical support. Call 724-901-1115.
You can also reach us via text messaging 724-901-1115
Support is available via email: android@smarttruckroute.com, please include your phone number when you send an email in the event that one of our customer service representatives needs to contact you via telephone.

To track your data usage we recommend My Data Manager . This app is free and displays the amount of data used for each app on your phone (or tablet).
Data usage:
1. To minimize data usage, turn the following features OFF: traffic, weather, and auto zoom.
2. Satellite images consume a lot of data. The use of satellite images is recommended only to check your destination entrance and exit.
3. Turn 3G/4G data off altogether after you get the route and just use navigation panel and route to get to your destination. (You will have a cached map in the background).
4. To learn the exact amount of data (megabytes) used, open SmartTruckRoute, then go to Menu, then Settings, then tap on Data Usage.
5. Using conservatively data connections drivers report using less than 1 gig of data for SmartTruckRoute. Most of the phone plans give you more than 2 gigs of data and allow data throttling so that you can effectively have unlimited data.
6. A route cannot be created without being connected to the internet. We use our big servers to optimize your route based on all the reports from employees and your fellow drivers.
7. Maps are stored on your phone as you travel. Maps are very compact.

Accurate GPS position requires that you turn ON Standalone GPS Service on your phone. It is also strongly recommended to turn off wi-fi service as that may conflict with data service and degrade position accuracy. Finally, be sure to position your phone or tablet such that it is close to the windshield. Before creating a route, check to see if your position is accurate. For Tablets that use wifi to communicate to the hotstop we recommend to turn off mobile network location based on wifi and only use GPS Location Services for positioning. Also see Question #43.

Our restrictions are based on road signs. If your dimensions are greater than the state's load limit, please use extra caution when planning your route.

Yes, After you create a route you can use avoid or via to route the way you would like. You can also change from Truck Quickest to Truck Shortest.

Create a route to your final destination and then press with your finger on the location you want to start your trip and select from the menu "Set as start route" Your route will be created from the point you chose. 99.9% of drivers using smarttruckroute do routes from the location they are in and are not interested to see and get confused by the option of creating a route from any other location. That is why option to start from different location is hidden.

You may receive a data connection / internet error if during the time you attempt to create a route your data connection is momentarily lost. Normally we will attempt to contact the server at least twice before displaying this message.

Yes, You can make changes to your subscription within the first 48 hours of purchase. Contact customer service via text message to 724-901-1115 for assistance.

Yes. In addition to the standard Google voice, Android based phones and tablets can use any other text to speech voices found through Google Play such as Ivona and SVOX. This WIKI article gives step by step instructions for selecting and configuring voices on Android systems. To change voice go to Android Settings > Language > Text-to-speech output. Select your voice and speech rate. Listen to the built-in example before saving options selected.
If you cannot hear any voice try to restore the sound by using this free app SoundAbout.

Yes. View the maps using the satellite image option. See instructional video here:

Yes. The traffic overlay option is built in to the maps. To route around the traffic you may want to change your settings from "Truck Quickest" to "Truck Shortest". You can also press on the location you want to avoid and designate it as area to be avoided by your new route. Some of the road closures are shown on the maps. You can also see closures by checking the traffic. No traffic on a section of the freeway will indicate road closure.

Change the route settings to one of the car settings (instead of truck settings), if the route can be created then you can be assured that there is some type of truck restriction such as a low bridge, weight restriction, or commercial vehicle restriction which prohibits the route from being created. Remember to set the settings back to a Truck setting after you are done checking the route.

Your tablet needs to have a built in GPS chipset on its CPU board. The hotspot can be used as an internet connection but it does not replace the need for having a built in GPS (not assisted GPS) on your tablet. You can use GPS Test app to verify if you have fully functional GPS chipset on your tablet.

Most likely this will not happen since we use Google, which is the largest address search engine in the world. If you do not see the address, try to search by business name or the zip code. You might also try the built-in voice recognition, perhaps it will find a better match. If you still need help, call your destination and ask them for an intersection (in other words you need the closest cross street). To search for an intersection type in or say"STREET1 at STREET2, CITY, STATE".

The GPS will try to route you to the closest road even if it is an access road, therefore drive closer to the desired road to be used when exiting the parking area, then create the route.

Enter the length of your trailer (excluding the cab). The mapping data is based on road signage.

Download and view the user guide for Favorites here How to use and transfer favorites in smarttruckroute.

In SmartTruckRoute version 1 destinations can be saved using the Favorites menu. If you need to import favorites from SmartTruckRoute (version 1) into SmartTruckRoute Ver 2, please see further down on this page.

For SmartTruckRoute Version 1 your favorites can be backed up and restored using the same circular two arrow icon located next to the search bar. Favorites are stored on your the Google Drive associated with your phone in the folder called SmartTruckRoute.


To save your favorites when you are ready to transfer your phone information:
1. Go to the Favorites tab.
2. Tap the green sync arrow icon (on the top right next to search)
3. Select Backup

To restore your favorites on SmartTruckRoute Version 1 on the same phone or on your new phone
1. Go to Tab favorites
2. Tap the green sync arrow icon
3. Select Restore

If your new phone is using a different email address from your original phone or if you are a fleet manager and want to"push" the favorites to another driver, follow the procedure below:

Transferring from Phone 1 to Phone 2 Using Different Email Addresses

1. Using a desktop or laptop computer, open the Google Drive of Phone 1
2. Select the file SmartTruckRoute/favorites.way and rename to favorites2.way.txt
3. Right click on the file and select Open With/Connect more apps and select app called Drive Notepad
4. After installing Drive Notepad editor open file favorites2.way.txt and copy entire contents of the text file
5. Close Google drive of Phone 1
6. Open Google Drive of Phone 2
7. Go to SmartTruckRoute/favorites2.way and rename to favorites2.way.txt
8. Right click on the file favorites2.way.txt and open.
9. Paste addresses stored in the Clipboard from Phone 1 to Phone 2. 10. Save favorites2.way.txt on the Google Drive of Phone 2.
11. On Phone 2, activate the SmartTruckRoute app, Select Favorites tab, Tap Sync icon, tap"Restore".
12. All favorites should now appear on Phone 2.


Importing Favorites from SmartTruckRoute to SmartTruckRoute Ver 2:
Note: This process relies on your Google Cloud account which is a default on your device. If you changed your email address that may have resulted in a new Google Cloud account. For the import to work, you must be using the same account.

1. First, backup your favorites from SmartTruckRoute Version 1(original version)
2. Open SmartTruckRoute Ver 2
3. Tap the "heart" icon (top right)
4. Tap the "cloud" icon to enable Google Cloud sync. You will be prompted to select your Google Cloud account. Upon completion of the sync, the cloud icon will turn solid black.
5. Tap the three dots top right (next to the cloud), tap "Import"
6. Select "OK"
7. Tap OK to import. If you successfully exported favorites from SmartTruckRoute (original) those favorites will now appear in SmartTruckRoute Ver 2.

Yes. While using SmartTruckRoute, enter the Latitude and Longitude coordinates such as 42.1234,-71.4567 directly into the address field and press Search, the coordinates will be interpreted, select the result (there will be only result listed) as your destination. You can send an email of the format http://maps.google.com/maps/?q=Boston+MA or http://maps.google.com/maps/?q=42.0000+-72.0000 to navigate to an address or to a location.

Yes. You can use one of the free conversion sites such as SCADALink Locator to convert LSD coordinates into Latitude and Longitude for use with SmartTruckRoute. Copy the resulting Latitude and Longitude coordinates such as 42.1234,-71.4567 directly into the address field and press Search, the coordinates will be interpreted, select the result (there will be only result listed) as your destination.

No, you cannot download all the maps, however if you do shorter routes you may be able to keep a few maps in the memory. By keeping the maps "in the cloud" and using your phone or tablet you will always have exeeded to the most up to date maps. Another advantage of "map cloud storage" is that routes can be completed instantly. If you need to plan routes from other locations and you travel in areas where there is poor cellular coverage, you may want to consider one of the fully featured truck GPS such as the WorldNav Truck GPS models. tap here for the WorldNav store

Yes. SmartTruckRoute provides a free compilation service that organizes all the state reports of highway construction. tap here for the list

While SmartTruckRoute and SmartRVRoute both contain appropriate points of interest, you may also want to use a third party app for even more detailed information regarding points of interest.

My DAT Trucker Services, Appavenger TruckStops and Truck Stops Pro, My Pilot, AllStays Truck Stops and Travel, and Allstays Rest Stops.

For RV routing we recommend RV Camps Locator-Free App. Once you find a camp that you are interested then tap on the camp you want then select directions/navigation Once you select Navigate you will be prompted for the navigation program you wish to use. Select SmartTruckRoute or SmartRVRoute.

Bad Idea. Before you reset your phone please contact your phone company and request assistance on how to remove files you do not need. Factory resetting your phone will result in the need to re-activate your SmartTruckRoute subscription (which can take up to one full business day to re-activate).

Yes, if you plan to use more than one device you would need to purchase a subscription for each device. In the case where you swap your device (due to upgrade or malfunction of the phone) you can transfer your subscription. (See separate FAQ for subscription transfer).

You can re-assign your subscription to another Android device (you cannot transfer to or from iPhone).
Google and Apple do not share funds paid to them.
There is no transfer of subscription between Android and Apple devices. This transfer only possible within the Android platform form one Android phone to another.
You cannot have same subscription running on multiple devices

You cannot have same subscription running on multiple devices.

To transfer subscription to a new Android phone or tablet to another Android or Android Tablet:
1. Install the most recent SmartTruckRoute Ver 2 on your new phone. (Tap the Download tab on this site for the latest app).
2. Attempt to create a truck route. At this point a message will appear on the screen indicating that you need to purchase the app.
3. Instead of purchasing, select the option called "Restore". Use the self service form to accomplish the re-activation.
You will need to provide your order number and the email address that you used when placing your original order. Your subscription will be transferred at no charge.
To retrieve your order number(s) Tap Here.

No. Android and Apple products are managed by two different companies that process the payments therefore you cannot transfer from one platform to another. You are welcome to transfer within the same OS, so if you have an Android phone and an Android tablet you can transfer between them. If you have an iPhone subscription you can use on all of your devices that sync with iTunes, so you could for example use both the iPhone and an iPad.
We cannot transfer accounts from Android to iOS.

To protect your privacy, Google does not attach your personal information to the SIM card to the physical device (i.e. your phone) because if it is sold your data would be released. Just as you need to activate Google email every time you do a hard reset, you need to activate SmartTruckRoute. Check the previous question for instructions on re-activating your subscription.

Yes, if for any reason you are not satisfied with the application you can request a refund within 48 hours of your download and specify the reason for the refund request. Be sure to reference your order number. Your credit card payment will be fully refunded. Note that the Truck Routing subscription will be cancelled and you will no longer be able to obtain routes. You can however re-purchase the application at a later date. Remember, current subscribers receive free updates. We also do not renew subscriptions automatically. We do not have your credit card on file as all transactions are processed securely directly through banks. To request a refund tap or click here.

Yes. If you would like to become a beta tester please email your request to app@smarttruckroute.com and be sure to include your name, and phone number. When beta testing opportunities arise, we will contact you.

Yes, we provide free assistance to help developers to integrate their applications with smarttruckroute to obtain a complete solution for their customers. Contact us with your request by emailing to app@smarttruckroute.com. Please consider becoming one of our partners by filling out our Partner Application Form.

Yes, developers and dispatchers can push destination coordinates to the SmartTruckRoute app by following these examples:

1) Address Search: Brings up Address Search View and uses the text after "q=" as the search query.
https://www.smarttruckroute.com/via/truck?q=44+School+Boston+MA

2) Route using GPS coordinates: Directly routes to the lat/lon after "@" and uses the text after"daddr=" as the destination label.
https://www.smarttruckroute.com/via/truck?daddr=Boston,+MA@42.3581,-71.0636

3) Route using address: Directly routes to the first result in the Google address search results for the string.
https://www.smarttruckroute.com/via/truck?daddr=44+School+Street+Boston+MA+02108
Note that is more accurate to search with zip code in case of multiple results with the same street names within the same city.

4) Sending multiple destinations: In the same email include multiple links.
email https://www.smarttruckroute.com/via/truck?daddr=Boston+MA@42.3581,-71.0636 or text compressed version http://goo.gl/7jh07V
email https://www.smarttruckroute.com/via/truck?daddr=New+York+NY@40.7127,-74.0059 or text compressed version http://goo.gl/uA0Yar

5) Send multiple destinations within the same link via email or text
email https://smarttruckroute.com/via/truck?daddr=LastStop_CompanyStore@42.142378,-71.2087947&vaddr=Stop2_Factory@42.092643,-71.055228&vaddr=Stop3+PickParts@41.905831,-71.0526167&vaddr=Stop4_HomeDepot2@42.0083858,-71.1921208
or text compressed version http://goo.gl/BgfR5F
You can also send an optimized or non optimized route with stops directly from SmartTruckDispatch
Each link went sent can be hyperlinked to have a better appearance

6) Send multiple destinations within the same link via email and avoid (xaddr)
email https://smarttruckroute.com/via/truck?daddr=LastStop_CompanyStore@42.142378,-71.2087947&vaddr=Stop2_Factory@42.092643,-71.055228&xaddr=Stop3+PickParts@41.905831,-71.0526167&vaddr=Stop4_HomeDepot2@42.0083858,-71.1921208
or text compressed version http://tinyw.in/XIPc

7) More detailed documentation on the possible route request please download the documentation

8) Example of sending a route directly from one Android Application or a Web page to SmartTruckRoute. Code is "http://smarttruckroute.com/route/car?daddr=Home@42.340741,-71.087143" send code from here

9) Example of sending a route directly from one Android Application or a Web page to SmartTruckRoute with truck parameters and configuration. Code is "http://smarttruckroute.com/route/truck?daddr=Warehouse@42.283695,-71.607620&vehConfig=us,162,636,102,80000,0,5,1,1" send code from here

9) Example of sending a route directly from one Android Application or a Web page to SmartTruckRoute with intermediate stops Code is "http://smarttruckroute.com/route/truck?vaddr=WP1,8900NW35thLn_Doral_FL33172@25.8072391,-80.3392561&vaddr=WP2,2425PrincessAnneRd_VirginiaBeach_VA23456@36.7522145,-76.054795&daddr=WP3,5681KingsportDr_Atlanta_GA30342@33.9096952,-84.383362" send code from here

The following downloadable code will allow a developer to do one of four things:
1) Check if SmartTruckRoute is installed.
2) Download SmartTruckRoute from GooglePlay.
3) Launch SmartTruckRoute
4) Launch SmartTruckRoute with a route.

SmartTruckRoute is hiring. Please email to apps@smarttruckroute.com

Features Available for Developers
1. Elements of Vehicle Tracking are built in into IFTA
2. Log in code to IFTA Tax Reporting
3. Retrieve IFTA devices' info and the total miles per state between two dates for an account. IFTA also allows you to preview track of your vehicle. Please download the documentation sample
4. Retrieves multiple IFTA devices' info by Serial and the total miles per state between two dates for a device. Please download the documentation sample
5. Retrieves multiple IFTA devices' info by Order Id and the total miles per state between two dates for a device. Please download the documentation sample
6. Send messages to our customers by Firebase. documentation sample
7. Route optimization via our site SmartTruckDispatch
8. To transfer, re-assign, or reactivate a subscription by URL. Read how here
9. It is possible to import TEXT or CVS files into favorites. To see example of CVS file that can be imported click here

Please download java code from here
Please download SmartTruckRoute Route Protocol from here

Licensing is available in the SmartTruckRoute webstore. Source code can be purchased separately by contacting TeleType Co.

Recommend to clear cache and data of your App.

To clear the cache and data from an Android app:
1. Press your device's Home button.
2. Press your device's Menu button.
3. Tap Settings.
4. Tap Application Manager.
5. Scroll to find the app you want to clean up, then tap the app icon.
6. Tap Force Stop.
7. Tap Clear Data.
8. Tap Clear Cache.

For server related issues we recommend you toggle (close then open) the GPS Location service as well as the Cellular Data connection.

SmartTruckRoute relies on the phone (or tablet) to provide an accurate GPS location. It is very important that you synchronize the time on your device with the local phone company. To improve and test position accuracy, see the following suggestions:
1. Be sure the GPS location is turned on and the TIME on your phone is set up for where you are currently located. (The accuracy should be within one minute). Make sure the time is set up by the cell provider automatically for the highest precision. Make sure your Location Services are set to be ON. If Location Services is already ON then toggle it OFF and then ON again. Using the Settings menu of the phone or tablet. select Location Services and make sure that "Stand Alone GPS" service is turned ON.
2. To obtain a faster position fix, go to the Android Settings, under Location and Mode select "High Accuracy".
3. Turn WIFI ON to to enable the initial position to be obtained faster.
4. If you are still not certain that it is your phone that does not provide an accurate position, we recommend that you download the following free app from Google Play: GPS Test This app will clearly allow you to verify the functionality of the GPS on your phone (or tablet).
5. Make sure the icon of GPS on the top of your phone's home page bar is not blinking. A blinking icon indicates that your position is not precise enough to navigate.
6. Under Settings, Location Services, Activate All options to assist GPS in finding your location.
7. Download this app: GPS Status & Toolbox. This app will clearly allow you to verify the functionality of the GPS on your phone (or tablet). You need at least four satellites to be in view for an accurate position.
8. Position your phone close to the windshield of your vehicle for better reception. Please keep in mind that GPS devices operate in "Line of Sight" and that means there should be no obstruction between the back of your phone and the sky. With no obstructions you will see over 6 satellites, but buildings and bad weather might hinder GPS reception. GPS reception depends on the settings of the GPS installed on your phone. Please check the Location settings on your phone. If you're struggling to get your position fixed in a built-up area, try to move your phone closer to the windshield.
9. To improve the quality of GPS reception on some Samsung phones you can tighten the screws on the back inside frame under the back panel.
10. We recommend that it is best to keep your phone charging while navigating. GPS chipset works best when the phone or tablet is being powered.
11. If the number of satellites stays at "0",try toggling the GPS Location setting from ON to OFF and then back to ON.
12. On some tablets and phone disabling Bluetooth helps to improve reception of satellite signals.

Yes, tap and hold for a couple of seconds, an orange arrow and dot will appear at that point and a menu will appear at the bottom of your screen. Select "Route to this location".

Yes. As long as you operate hands free, navigating with smartphone is acceptable. Case of California v. Spriggs, Fresno appellate court per judge Kent Hamlin "The law also does not prohibit hands-free use. A law implemented in January allows hand-free navigating, voice calls and texting, though only if a driver uses voice-operated applications that allow them to navigate, dictate, send, and listen to the device in the car."

Send email to: android@smarttruckroute.com

Depending upon the preferences you have selected, you may find that when a route changes name or remains the same that the instructions will vary. If you wish to receive detailed isntructions (even if it's a curve in the road or the road changes name slightly), turn this setting "On". The default setting is "Off" which minimizes the number of "Bear Left/Right" and "Continue" statements. Keeping the setting "Off". Using the "On" settings will result in the insertion of "extra" instructions typically when there is a possibility that you may mistakenly get off the route due to the fact that the exit is on an angle such that you might consider the portion as a part of a freeway continuation, or if there is a change in the name of the roadway. To change the setting go to SmartTruckRoute Program Settings > Routing > Simplified Instructions and check to turn ON simplified instructions, or uncheck for more detailed instructions.

The Advanced Mode is used for changing reroute parameters and map animation. Use these settings with caution. To display the Advanced Settings Menu, start the SmartTruckRoute II app, press Menu (three dots on the top right), > Settings > About, tap 10 times on SmartTruckRoute II copyright. Go back to the General menu, tap Advanced Settings which now appears at the bottom of the page.
If your phone does not show POIs in navigation mode please uncheck Smooth Navigation Option.
If you are being re-routed too often, try changing the first value (Minimum Distance for Re-Route) to 200 meters. You can experiment with changing the values for all of the reroute settings to see which values work best for you.

You can reach SmartTruckRoute support by sending a text message to 724-901-1115. If you need help with your Android phone, tap here to reach Google support.

Press the map screen for one second, the address of the location will appear.

With GPS Quick Lock ON, the accuracy of your GPS at the start will be lower. The accuracy will be lower most likely for the initial 5 to 10 minutes until the GPS will obtain a full lock position with four or more GPS satellites.

Create a route, then long tap the map screen at the location where you want the route to pass through or avoid. Select avoid or via point on the menu. Up to 10 via or avoid points can be present on any created route. To remove via or avoid point tap on a point and select remove or use small icon on the right side of the screen to do the same.
If you need to enter multiple via points for deliveries, you can use our free web service at www.SmartTruckDispatch.com to enter up to 10 points and have the points optimized for most efficient route and then sent directly to SmartTruckRoute saving you the effort of organizing the points and creating the route.

Please visit our facebook page or search @SmartTruckGPS within Facebook.

Yes, use our free web service SmartTruckDispatch to send a phone or tablet an optimized truck route. You can also use the service to send destinations to a driver and the driver can choose the destination order.

To add address to the favorites press and hold your finger on the address.

We recommend to use our SmartBusRoute app which is specifically designed for coach drivers. Visit www.SmartBusRoute.com. Contact support at 724-901-1115 for assistance.

Towards the bottom of the SmartTruckRoute map display tap the exclamation sign triangle and report the issue. For truck-stops and weigh-stations tap the category called "Other". Please include a comment including your phone number so that when we are investigating the concern we can contact you if we have questions. Thank you.

1. Phone rings.
2. Answer the phone
3.Turn speaker on.
4. Push and hold home button
5. Switch back to navigation.
6. Continue talking while navigating.

tap back the button while you are in navigation or other mode. Back button usually locates next to your home button.

Google Play services

3. Cause: Bad install
Solution: Uninstall smarttruckroute and install it again from Google play. There is no charge to re-install.

4. Cause: Not enough power coming through charger
Solution: Make sure your phone is getting charged. In some cases we have reports that third party chargers often do not supply enough charge to support phone data and phone GPS. Make sure your charger is at least 1.5 to 2 amps.

5. Cause: Running out of space
Solution: SmartTruckRoute occupies very little amount of space as all of our maps reside on line ("the cloud"). To save space on your phone, we recommend you uninstall (remove) apps no longer in use.

6. Cause: Unknown
Solution: Text our support department at 724-901-1115, explain your issue, we will reply directly to you.

7. Cause: Updates to other apps done during the time you are navigating.
Solution: Allow updates to be done over WiFi only. Please check this Google instructions link

8. Cause: Scrambled Preferences
Solution: Uninstall SmartTruckRoute and install it again. Do not forget to backup your favorites with double circle icon on the Favorites Page

9. Cause: Scrambled phone operating system
Solution: Contact your phone company to learn how to do full factory reset to refresh the system on your phone.

Yes, we offer assistance in providing documentation to support you. Please submit the information through existing channels for registered users. We will need to know the origin and destination of the trip, as well as the location of where the ticket was issued. If our database does not contain the restriction most likely one of the local or state agencies did not provide the information to mapping companies. Sometimes there are local changes and signage which is not reported and/or well positioned. While we do not reimburse, we will do our best to help you to fight the ticket.

You can obtain Updated Google Play Services from The Google Store

To see when you subscription expires go to the right side Menu and press Account. Be sure you have a good internet connection when you check.

Review the settings in the app and on the phone. First, open phone settings, select Language and Input, select Text-To-Speech (TTS) option, select Google TTS voice option (rather than HTC or Samsung). After you have selected the preferred TTS engine, select Listen to an Example to verify that you hear the voice. Second, be sure Voice is checked (ON) within the SmartTruckRoute app settings.

Yes. SmartTruckRoute supports Hazmat truck routing and even allows you to specify one of the nine levels of Hazmat when creating routes. The Hazmat selection choice can be found under Truck Configuration Settings.

Yes. To maintain the privacy of our users we can show you their location approximated to within a mile. No driver or truck IDs are displayed. Truck locations are updated daily. Please tap here to see the latest positions of drivers navigating and requesting truck routes.

Yes. Turn ON IFTA reporting under Driving Assists. See detailed instructions in the user guide, search for "IFTA" User Guide including IFTA logging, and fuel receipt recording instructions.

The SmartTruckRoute app now supports smartwatches based on Google Wear. Drivers can download the free companion smartwatch app and receive an extra warning in advance of a turn as well as a warning when you approach a weigh station.

Go to the Left Side Menu, select Night Mode.

When your phone rings while you are navigating:
1. Click on the phone's screen and answer the call
2. Click on Speaker Icon on your phone app screen so that voice will come through the phone speaker and be amplified
3. Click on the back button on the bottom of the screen
4. As your phone back in navigation screen of smarttruckroute you can navigate and talk at the same time


Please click on video to see how answering the phone while navigating with the SmartTruckRoute works.

You can navigate without a data connection. The time you need a connection is when you create a route or reroute. Once the connection is terminated or lost your route stays on the phone and directions will still work. The map on the background will start disappearing. Please see our question 11 on how to minimize data usage.

Please go to Settings on your smartphone, then tap on Applications Manager then press Menu and do Reset All Preferences. In most cases this solves many issues that can accumulate due to conflicts between different apps on your phone.

To change the font in navigation panel you need to change your system font.

1. Tap the app drawer icon from the home screen.
2. From the displayed list, tap the Settings icon.
3. From the Settings window, in the left pane, tap the Display option.
4. From the right pane, under the Font section, tap the Font size option.
5. On the opened Font size window, tap to select the appropriate radio button to set the desired font size.

United States
Canada
Australia
Mexico
United Kingdom

Double check the exact address using another source to be sure it is correct. Also try searching for the business name along with the city and state rather than entering the street address.

To view present miles see Navigation Panel. See #67 about IFTA logging for more detailed reports.

Once you create a route go to Menu/Route Details and click on the "Share" icon on the upper right. This option will let email or find another way to share or print your route. Most often used way to print would be to email your route to your PC and then print from there.

Yes. Long Press on the map screen at your location. Next to the address of your location you will see a "Share" icon. Click on it and select the desired way to share your present position.